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Frequently Asked Questions

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What is Automata and how does it work ?

Automata is the world’s first company to adapt revolutionary robo-advisory technology to the cryptocurrency market. You simply go on our website to register or download our app via your respective smartphone platform. From there, you just have to answer our quick questionnaire in order to let us understand your investment goals and you will be ready to invest. From there, you can sit back, and watch us grow your money.

When can I begin using Automata?

Our Beta version will be ready in time for the end of August 2018, at which point user’s will be able to register their accounts and track the performance of our investment strategies. Our full, complete trading platform is in the final stages of development and testing, with a firm aim of being ready for release by the end of October 2018.

Where is Automata’s team based?

Automata is a company incorporated in Malta and London, as it can benefits from a crypto-friendly regulatory jurisdiction. Our operational team is truly global however, with sections across Europe, Asia and even Australasia.

How will I pay my subscription?

If you don’t use the smartphone app, then no fee will be charged. As soon as you register to our platform, and decide upon your individualised investment strategy, a subscription fee of £2 per month will be applied so we can continue to provide the best service possible. The first three months are free.

Will my bank or credit card need to be linked to my account?

You will need to connect a payment system such as your credit or debit card to utilise our platform. Once linked, deposit options include both one time deposit and recurring deposit. Bank wire options are also available.

Investing

What is the minimum I can invest ?

Automata’s vision is to democratise crypto investments for everyone, from farmer to fund manager. As a result, minimum investments are as little as £1 pound. We have implemented convenient features, such as recurring payments in order to help you to plan your long-term strategy.

Can I choose my favourite investment strategy ?

You will be offered a designated profile when you register, adapted to the needs you highlight in our initial questionnaire. However if you think the assigned strategy is not conservative, nor aggressive enough, you can still change your profile.

What currencies will be accepted during the token sale?

All of this information will be released in the coming days and weeks, please register on our page and join our Telegram channel to stay up to date with all the latest news.

Is there any country restricted to participate in the token sale?

Automata is compliant with ICO law in places such as the U.S and is therefore unable to offer our services to U.S clients at this time. For the status of other countries, please review the respective legal rulings of the country in question.

Earnings

Can I withdraw my money at any time?

Absolutely, we strive to make investing in cryptocurrency simple and straightforward. You can withdraw your funds at any time of your choosing, without delay.

Will any fees be charged for making trades on my account or just the monthly service charge mentioned before?

We charge a monthly service fee, with transaction fees being deducted automatically at no further cost to you.
If Automata manages to make a profit, we will keep a 10% performance fee from the profit we generated, to incentivise us to do well. These performance fees will only be charged when money is withdrawn from your account.

How long does it take to withdraw my money ?

Withdrawals can take up to 2 working days, depending on your financial institution.

Security

What type of security does Automata use to protect my private financial & identity information?

We protect your information and do not disclose any of this information to a third party without your consent. For further information, please refer to our terms and conditions on our website.

How is my money protected ?

Your money is held in segregated accounts with our custodian bank, who utilise leading security practices to ensure your capital is protected.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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